What to Look for When Choosing the Best Removalist in Grafton
April 07, 2021
Moving to a new home can be one of the most exciting phases in everyone’s life, and you should be! No doubt, you are stoked to be owning a new property.
The biggest question here is, how would you move your belongings to your new home?
Well, it’s not a bad idea to ask your mates for assistance - and hopefully your nice couch or any of your things won't get damaged as you load it on to your friend’s old truck for transport.
Why you should hire a professional
Hiring a removalist is your best option if you’re moving in Grafton. Getting expert help will not only make your life easier, it will also give you peace of mind, knowing that your belongings are professionally handled.
However, there are some things you need to consider when looking for a good removalist in Grafton.
Here are some of things you need to check before you decide which Grafton removalist to go with.
6 Things to consider when choosing a Grafton removalist
1. Keep Your Needs In Mind
When choosing a removalist in Grafton, consider what your specific needs are. You may want to ask yourself first these questions:
Do you have fragile items? These include things like antique furniture, art collections, musical instruments, or large electronics. In this case, you’ll want to choose a removalist that puts emphasis on the care they’ll take to protect your belongings in all phases of your move.
Do you want to pack up your own belongings, or do you want help packing up? While most people opt to pack up their own belongings, you might not want to deal with that either – especially if you’ve got little ones running amok! Not all removalists offer this type of service, so make sure the one you selected does.
Do you need packing materials? Perhaps you’ve got old boxes, and bins that are falling apart, and you just haven’t had the opportunity to pick up some more. Many removalist companies offer packing materials as either part of a package deal, or as an affordable add-on.
Do you need to put any items in storage? Sometimes when you’re moving house, you may not be able to, or want to take everything with you. Make sure to choose a Grafton removalist that offers storage options as well.
2. Look For A Good Reputation
When getting the service of a removalist to help you move house, it is important to check on their background to make sure that you’re dealing with a reliable one.
Here are some of the ways you can do to know what others has to say about a certain removalist which can help you choose the right one for the job:
Check out reviews on popular sites like Google. 88% of customers trust online reviews&text=Word%20of%20mouth%20marketing%20spend,increases%20sales%20with%20about%2020%25.), making this a great place to start. Look for removalists in Grafton that have an overall rating of 4 and up. Read a few of the reviews. A good removalist company will work to resolve any issues, and not engage in a negative back and forth with a customer – especially not on a platform like Google! If you see any back and forth; run.
Ask around. What removalist did your coworker, sister, or brother-in-law use? How did they like the company and the movers? Getting a variety of opinions will help you suss out who might be the perfect fit for you.
However, it’s important that you still do your own research. While friends, family, and co-workers will have many suggestions, let’s face it - not all of them will be good. They could very well be trying to promote a family member’s or friends’ business, which is fine – but you need to make sure you go with the best professional for you.
3. Experience is paramount
When you’re ready to move house, the last removalist that you want to deal with is someone who’s never lifted a piece of furniture before moving yours – or they did and broke it!
Find out first how long they have been in the removalist business, 5 years? 10 years? Or just a few months?
Companies that have been in business longer and still have great reviews are what you’re looking for. You want a Grafton removalist who knows what they’re doing, and has proven time and again that they can do it well!
Why experience matters
Expertise alone should not be the only consideration when you’re looking for a good removalist in Grafton. These professionals should also have a thorough knowledge of the area, and know the best routes to take to get your valuable possessions to their destination safely and in great timing. If there are any issues during the moving process, they know exactly how to handle it without missing a beat.
Check out their website. Do they reassure you that they have the experience and know what they’re doing? Do they explain to you how well they’ll treat your belongings? Or are there nothing but flashy ‘Call us now!’ banners all over the place? The right company will put more emphasis where it belongs – on making sure you’re well taken care of.
4. Ask About Insurance
When you’re moving all of your valuables – whether it’s across the street, or across the state, accidents can happen. Another vehicle on the road could swerve and hit your removalist’s truck – and there goes the leg on your dining room table.
However, if your removalist has you covered with insurance, it’s no worries! You get it fixed, or replaced, and you can move on with everything else you have to do. Easy, right?
When preparing to move house, it’s a good idea to look over your home insurance policy. You’ll want to see what’s included in your insurance cover – especially whether it includes “goods in transit.”
5. Read The Quote Carefully
This part is important. You need to know that your home removalist has thought of it all. The quote should cover things such as:
Truck size. Make sure you know what you’re getting. A good Grafton removalist company will suggest and provide you with just the right truck for your move. This should be included on the quote for the company’s records, as well as your own.
Packing materials. Whether they’ll be providing the materials, or packing things up for you, make sure this is included on the quote to avoid surprises later.
Insurance. You never know what can happen on the road. Protect your valuables by making sure you add insurance. It may be part of a package deal or an add-on. Either way, make sure it’s included.
Distance/Mileage. No matter if you’re going across the street, across town, or across the state, ensure that mileage is mentioned. Some removalists include mileage as long as it’s within a certain region, but if you pass that certain area, additional charges may be added. You’ll want to make sure the terms are included so everyone knows what’s going on.
Payment Terms. Is a down payment needed? Do you pay in full at the end? You’ll want to clarify all payment amounts and arrangements with your removalist so that everyone knows what’s happening.
Making sure all of the necessary elements are included in your quote will prevent mishaps and misunderstandings later on. You’ll know exactly what you’re getting, and how much you’re getting it for.
Moving house is already full of surprises, you don’t want to run into any unpleasant ones - especially not on moving day!
6. Steer Clear of Red Flags
When choosing a home removalist in Grafton, keep an eye out for those suspicious details that can cause a ton of problems down the line.
Here are a few red flags you need to avoid:
Lack of professionalism. When you phone in, the customer service that picks up is your first indicator. If they’re rude and they’re just sitting behind a desk, imagine the removalists that show up and actually have to work.
Very High or Very Low. Is it unreasonably high? Or ridiculously low? Both spell trouble. A very high quote could mean they’re overcharging you and trying to put more money in their pocket. A very low quote could mean a huge discount in service as well. Proceed with caution – or rather, don’t proceed at all! A few dollars seemingly saved, could come back to haunt you in the form of broken items, shotty service, and one very frustrated customer (you!)
Low or NO customer rating. Do they have a rating below 4 and a host of negative reviews? They haven’t been keeping their customer base happy - which translates into them not making you happy either. Conversely, do they not have a rating at all? They may not be getting much business, which could speak to their service as well.
Conclusion: The Take-Away
Moving your things to your new home is indeed very daunting and you want to make this as hassle-free as possible. Thus, getting help from a professional removalist in Grafton ensures that your precious belongings are in good hands as they transport your things to your new home, safely and in one piece.
We at Frontline Removals got you covered. With over 20 years in the industry, our team can provide you the best removalist service you would need – from getting you the right-sized truck, to helping you pack your things with ease.
Reach out to us today!.
Contact our team
4 Steps to Pack Your Plates Safely for Transport
Finding the right removalist in Grafton is only one part of the story when you’re planning to transport your belongings to your new home. The other part is how you will be packing your things securely, making sure that all of these items arrive in one piece.